Privacy Policy Last updated: 24/02/2024
We, "We", "Us" or "Our", are devoted to protecting your Personal Data and maintaining your privacy.
This Privacy Policy is crafted to enlighten you on how We manage, collect, store, and utilize the information you provide in association with the website (the "Website").
We adhere to the following principles:
•To maintain transparency regarding the collection and processing of your Personal Data:
We prioritize keeping you fully informed, empowering you to make well-informed decisions about the usage of your Personal Data on our Website or when initiating trades with a third-party trading platform. To this end, we implement various strategies and methods designed to provide you with relevant details on how your Personal Data is processed, ensuring this information is communicated accurately and promptly.
Furthermore, if it becomes necessary to furnish you with specific information, We will ensure it is provided at the appropriate time and place.
We are also more than willing to address any questions you might have and offer any clarifications you require, subject to legal constraints. For this purpose, feel free to reach out to Us by sending an email to the following address: support@
•To process your Personal Data solely for the purposes specified in this Policy:
The purposes for which We may process your Personal Data include, among others, making the Website available to you andestablish a link with third-party trading platforms (the “Services”), enhancing your interaction with the Website, refining the Services (including the Website), safeguarding Our rights and interests, executing business and administrative operations that support the delivery of Services to the Website users, and/or adhering to any legal and/or regulatory obligations.
Additionally, We will handle Personal Data concerning you to better comprehend your individual needs and preferences.
• To allocate substantial resources in respecting your rights concerning Personal Data:
We dedicate considerable resources to enable you to exercise your rights as a data subject. You may contact Us anytime to review Personal Data about you, request amendments, deletion, restrict its use for specific purposes or overall, or transfer it to you or a third party. We will honor your requests in line with the law.
•To protect Personal Data concerning you:
Although We cannot guarantee complete protection of Personal Data about you, We assure you that We employ and will continue to employ a comprehensive range of methods and measures to secure your Personal Data.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company collects about individuals, how it gathers, utilizes, shares with third parties, safeguards, processes, etc.
Within this Policy, “Personal Data” refers to any information pertaining to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or in conjunction with additional information that We possess or have access to.
Within this Policy, the “processing” of Personal Data refers to any action or series of actions performed on Personal Data, including collection, recording, organization, structuring,storage, adaptation, alteration, retrieval, consultation, usage, disclosure by transmission, dissemination, or any other means of making available, alignment or combination, restriction, erasure, or destruction of Personal Data.
Our Services are crafted for a broad audience and are not aimed at individuals under 18. Nova Loom AI does not knowingly collect or solicit data from anyone under 18 or knowingly allow such persons to engage with our Services. Should we discover that data about a minor has been collected, we will act promptly to delete such data.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you whenever you engage with our Services, interact with our service channels, and browse our Website. Sometimes, you provide us with Personal Data directly, while in other instances, we collect it by analyzing your usage of our Services and/or service channels or receive it from our third-party partners.
3. No Obligation To Provide Personal Data To The Company And Its Implications
You are under no obligation to provide us with any Personal Data. However, not providing such data might hinder us from offering you our Services, restrict your access to the Website, and/or cause malfunctions within the Services and the Website.
4. What types of Personal Data do We collect? Personal Data We collect upon each visit to the Website:
This information encompasses online activity logs, traffic data (including, but not limited to, IP address, access time, access date, web and mobile pages visited, language used, software crash reports, and browser type), and information about the device you used. Some of this data may not personally identify you and thus may not constitute Personal Data.
Personal Data We receive from you: Any Personal Data you willingly provide to us when connecting with a third-party trading platform through Nova Loom AI.
Personal Data You provide specifically for trading on third-party platforms: This information includes your full name, telephone number, and email address.
5. Objectives and Legal Basis for Processing Personal Data
Nova Loom AI handles your Personal Data for one or more of the purposes mentioned in this section, adhering to the applicable legal foundations.
Nova Loom AI will not process your Personal Data without a legitimate legal basis. The legal foundations under which we may handle your Personal Data include:
- Your consent has been given for the processing of your Personal Data for one or more specific purposes. This applies when you deliberately provide your details through the Website, allowing us to share them with third-party trading platforms.
- Processing is essential for pursuing the legitimate interests of Nova Loom AI or a third party. For instance, this may involve enhancing our services or handling legal claims.
- Processing is required to fulfill a legal obligation that Nova Loom AI is subject to.
If you need more information on how the processing of your Personal Data serves the legitimate interests of Nova Loom AI or a third party, please do not hesitate to contact us via email at any time.
Below is a concise overview of the reasons we may process your Personal Data and the legal bases for such actions:
| Purpose | Legal Basis | |
| 1 |
Facilitating your request to share details with third parties to enhance digital and trading experiences. We may gather your Personal Data to share with third parties if you expressly request this action. |
You have provided consent for processing your Personal Data for one or more specified purposes. |
| 2 |
Addressing your inquiries, requests, and/or concerns Processing your Personal Data is necessary to effectively address any inquiries you have regarding the use of our Services. |
Processing is essential for the legitimate interests pursued by Nova Loom AI or a third party. |
| 3 |
To adhere to legal requirements or court or administrative directives We handle your Personal Data to fulfill our legal obligations. |
Processing is essential to meet a legal requirement that Nova Loom AI is obligated to follow. |
| 4 |
To enhance Our Services We might utilize your Personal Data to refine Our Services. This processing includes, among other things, any crash logs or malfunction reports related to Services. |
Processing is crucial for the legitimate interests pursued by Nova Loom AI or by a third party. |
| 5 |
To prevent fraudulent activities and misuse of Our Services |
Processing is essential for the legitimate interests pursued by Nova Loom AI or by a third party. |
| 6 |
To conduct and sustain various activities that support Our Service offerings Such tasks encompass back-office operations, business development efforts, strategic decision-making, oversight systems, etc. |
Processing is necessary for the pursuit of the legitimate interests of the Company or a third party. |
| 7 |
To conduct analysis, including statistical evaluations We employ various analytical tools (including statistical ones) to guide our decisions on diverse matters. |
Processing is necessary for the pursuit of the legitimate interests of the Company or a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We might process your Personal Data to protect Our interests, rights, and assets, or those of third parties, in accordance with any applicable law, regulation, or agreement, including any of Our terms, conditions, and policies. |
Processing is necessary for the pursuit of the legitimate interests of the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
Nova Loom AI might also disclose your Personal Data to third parties that provide services to us, such as storage and hosting solutions, IP address information, user experience analysis, research, and other analytical, technical, and diagnostic services.
Additionally, if you request, we may submit specific Personal Data about you to third-party trading platforms. In such scenarios, we will share the Personal Data you provide with these third parties, and their usage of your data will be governed by their privacy policies. Your Personal Data may be shared with multiple third-party trading platforms.
Nova Loom AI might also share your Personal Data with affiliated entities and business partners who supply us with resources, enabling us to enhance and elevate the quality of services and products we offer our users.
Nova Loom AI may disclose your Personal Data to governmental, local, official, and regulatory authorities if required to protect our interests, rights, and assets, or those of third parties, including the initiation, exercise, or defense of legal claims.
Furthermore, we may reveal your Personal Data to potential buyers or investors in, or lenders to, Nova Loom AI and/or any company within our corporate group, or in the event of similar transactions (including the sale of assets of Nova Loom AI and/or any company within our corporate group), as well as in connection with any merger, reorganization, consolidation, or bankruptcy of Nova Loom AI and/or any company within our corporate group.
7. Cookies and Third Party Services
We may engage certain third-party services, such as analytics companies or advertisers on our Website, which might use cookies or other technologies. These practices and providers are subject to their own policies.
A cookie (a small text file) is placed on the device you use to visit or access the Website. These cookies enable the collection of information about you and your behavior, in order toenhance your experience, recall your preferences and settings, and tailor offerings that may captivate your interest. Additionally, cookies might be utilized for gathering statistics and conducting analytics.
Some cookies we implement are session cookies, which are temporarily downloaded to your device and remain until you close your browser. Others are persistent cookies, which stay on your device after browsing ends and assist the Website in recognizing you as a returning visitor.
Cookie Categories:
We classify the cookies based on their functionality as follows:
| Cookie Type | Purpose | Additional Information |
| Strictly Necessary Cookies |
These cookies are indispensable for enabling navigation on the Website and utilizing features you have requested. They facilitate access to Nova Loom AI's content, products, and services you desire. They are vital for assisting your device in downloading or streaming information, allowing seamless navigation, feature usage, and revisiting previously accessed pages. |
These cookies gather Personal Data about you, such as your username and last login date, and recognize you as logged into the Website. These cookies are automatically erased when you exit your web browser (session cookies). |
| Functionality Cookies | These cookies help us recognize you upon your return to the Website, enabling us to remember your selections and preferences. | These cookies remain even after your web browser is closed and continue until they reach their designated expiry. |
| Performance Cookies | These cookies are essential for gathering aggregated statistics about the Website's performance and for testing and enhancing such performance, aiming to elevate user experience. Additionally, they facilitate our analytical tasks on the Website. |
These cookies gather anonymous data that is not linked to any identified or identifiable individual. The validity of these cookies varies; some are deleted upon closing your browser, while others remain indefinitely. |
Managing and Removing Cookies
You have the option to modify your browser settings to block and erase certain or all cookies. Below are links to instructions on how to do this for some popular web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Kindly be aware that altering these settings might impact the performance of certain features and functionalities on the Website.
ONLINE TRACKING NOTICE
CURRENTLY, THIS SERVICE DOES NOT ACCOMMODATE DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Nova Loom AI will retain your Personal Data as necessary to achieve the purposes outlined in this Policy, or longer if required by applicable laws, regulations, policies, or directives.
We will share your information with third-party trading platforms for a duration of 12 months, with the option to extend this period for another 12 months upon consent.
To ensure Personal Data is not kept longer than necessary, we periodically review retained data to determine if any can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to a different country or international organizations. In these cases, Nova Loom AI will implement appropriate safeguards to protect your data and ensure that enforceable rights and effective legal remedies are available for data subjects.
For residents of the EEA (European Economic Area), please be informed that these protections and safeguards will be applied if any of the following conditions are met:
- The transfer is directed to a third country or an international organization deemed by the EU Commission to provide an adequate level of protection for the Personal Data transferred to it in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council dated 27 April 2016 (the "GDPR").
- The transfer adheres to a legally binding and enforceable agreement between public authorities or bodies pursuant to Article 46(2)(a) of the GDPR; or
- The transfer aligns with standard data protection clauses established by the EU Commission in accordance with Article 46(2)(c) of the GDPR. The clauses established by the EU Commission can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You may request that Nova Loom AI provide you with information about the safeguards it employs to protect your Personal Data when transferred to a third country or an international organization, by sending an email to the following address: support@
10. Protection Of Your Personal Data
We implement suitable technical and organizational measures to ensure a high level of security for Personal Data, considering the risks posed by processing, especially from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to Personal Data transmitted, stored, or otherwise processed.
We cannot guarantee, nor do we claim, error-free performance concerning the privacy of your Personal Data, and we will not be liable for any indirect, incidental, consequential, or punitive damages relating to the use or release of your Personal Data, including but not limited to, disclosure of Personal Data due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
We may be required, due to legal or other obligations outside our control, to transfer your Personal Data to third parties,entities like public authorities. In these scenarios, our influence over the security measures they employ for your Personal Data is limited.
It’s important to note that transferring Personal Data over the internet cannot be completely secured. Thus, Nova Loom AI cannot guarantee the safety of your Personal Data when it is sent to us online.
11. Links to Third-Party Websites
Our Website might feature links to external websites or applications. Nova Loom AI neither controls these platforms nor manages the gathering or handling of your Personal Data by them. We do not hold responsibility for these external websites and applications, including their privacy and data protection protocols. This Policy does not extend to activities conducted through these sites or apps.
Whenever you visit these third-party sites or applications, we suggest you thoroughly examine their privacy policies before using them or sharing any of your Personal Data.
13. Your Rights Regarding Your Personal Data
You generally possess the right to ask us to verify if we are collecting your Personal Data, to review it, amend any inaccuracies, and request the deletion of data no longer needed by Nova Loom AI. Additionally, you can limit your consent for specific processing activities involving your Personal Information.
If you are a resident of the EEA, please read the following section:
You are entitled to certain rights concerning your Personal Data. To exercise these rights, you can send your request to the following email address:
Right of Access
You have the right to obtain confirmation from Nova Loom AI about whether we are processing your Personal Data, and if so, to access the Personal Data along with the following information:information: (1) the objectives of processing; (2) the types of Personal Data involved; (3) the recipients or groups of recipients who have received or will receive the Personal Data, especially those in non-EEA countries or international bodies; (4) where possible, the planned retention period for the Personal Data, or if not feasible, the criteria used to determine that period; (5) the right to request corrections or deletions of Personal Data, or restrictions on processing concerning you, or to oppose such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data was not collected directly from you, any available information about its origin; (8) the existence of profiling; and (9) if Personal Data is transferred to a non-EEA country or an international organization, the appropriate safeguards for such transfers.
The Company shall provide you with a copy of the Personal Data undergoing processing and may impose a reasonable fee for any additional copies requested. If you make the request electronically, and unless specified otherwise, the information shall be delivered in a widely used electronic format.
The right to receive a copy of the Personal Data must not infringe upon the rights and freedoms of others. Therefore, if fulfilling the request affects the rights and freedoms of others, the Company may limit or deny your request accordingly.
Right to rectification
You are entitled to request the correction of any inaccurate Personal Data about you from the Company. Considering the processing purposes, you also have the right to have incomplete Personal Data completed, including through a supplementary statement.
Right to erasure
The following conditions may warrant erasure: (a) the Personal Data is no longer necessary for the purposes it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, based on your specific situation, to processing based on our or a third party's legitimate interests, and no overriding legitimate grounds exist; (d) you object to processing for direct marketing purposes; (e) thePersonal Data has been improperly handled; or (f) the Personal Data concerning you needs to be deleted to comply with a legal requirement in the European Union or Member State law that Nova Loom AI must follow.
This right is inapplicable when processing is necessary (a) to fulfill a legal obligation requiring processing under European Union or Member State law that Nova Loom AI is obligated to; or (b) for the establishment, exercise, or defense of legal claims.
Right to Restrict Processing
You have the authority to request that Nova Loom AI limit the processing of your Personal Data if one of the following conditions applies: (a) you dispute the accuracy of your Personal Data, giving Nova Loom AI time to verify its accuracy; (b) the processing is illegal and you oppose erasure, opting instead to restrict its use; (c) Nova Loom AI no longer requires your Personal Data for processing purposes, but you need it to establish, exercise, or defend legal claims; (d) if processing your Personal Data is essential for Nova Loom AI's or a third party's legitimate interests, unless we provide compelling legitimate grounds for processing that override your interests, rights, and freedoms or for legal claims; or (e) if your Personal Data is used for direct marketing purposes, including profiling, to the extent it relates to such direct marketing.
If you have requested the restriction of your Personal Data processing, then apart from storage, such Personal Data will only be processed with your consent or for the establishment, exercise, or defense of legal claims or to protect another natural or legal person's rights or for important public interest reasons of the European Union or a Member State.
Right to Data Portability
You are entitled to receive your Personal Data, which you have provided to Nova Loom AI, in a structured, commonly used, and machine-readable format. You also have the right to transfer this data to another entity if the processing is based on your consent or a contract you are involved in, and if the processing is automated.
When you choose to exercise your right to data portability, we can transfer your Personal Data directly from Nova Loom AI to another organization, if it's technically feasible. This action does not interfere with your or Nova Loom AI's rights regarding data deletion. Furthermore, this right must be exercised without infringing upon the rights and freedoms of others.
Right to Withdraw Consent
You have the option to withdraw your consent for us to process your Personal Data at any time. This withdrawal will not affect the legality of the processing that occurred before your consent was revoked.
Right to Object
You are entitled to contest the processing of your Personal Data at any point, particularly if it pertains to your unique situation, and when the processing is based on the legitimate interests of Nova Loom AI or a third party. This includes any profiling linked to these interests. Should you object, we will cease processing your Personal Data unless we can demonstrate compelling legitimate grounds that outweigh your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to oppose the use of your Personal Data for direct marketing purposes at any time, including any related profiling activities.
Right to lodge a complaint with a supervisory authority
You are entitled to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of individuals in relation to the processing of Personal Data within the European Union.
Your rights regarding Personal Data about you as detailed in this section 13 may be limited by European Union or Member State law to which Nova Loom AI is subject.
We will provide the information requested according to your rights detailed in this section 13 without undue delay and, in any case, within one month of receiving the request. This period may be extended by an additional two months if necessary, considering the complexity and volume of requests. We will notify you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights detailed in this section 13 will be provided free of charge unless otherwise stated in this section 13. Where requests are manifestlyif deemed unnecessary or excessive, particularly due to their repetitive nature, we may (a) impose a reasonable fee, reflecting the administrative expenses of providing the requested information or action; or (b) decline to process the request.
To fulfill your request in accordance with your rights as specified in section 13, Nova Loom AI may ask you to provide additional information necessary to verify your identity if there are reasonable doubts regarding the identity of the individual making the request.
12. Modifications to This Policy
From time to time, we may revise the terms of this Policy. When we make such revisions, Nova Loom AI will inform you by posting the updated Policy on the Website. Moreover, if we implement significant changes to this Policy, we will endeavor to notify you through communication channels we deem suitable to ensure you are aware of these changes, and by posting a notice about these changes on the Website. Unless specified otherwise, all changes will take effect once the updated Policy is published on our Website.